Important Information Before Submitting Your Complaint

Before we can investigate a housing complaint, you must take the following steps:

1. Report the Issues to Your Landlord

You must inform your landlord or managing agent both verbally and in writing about the problems and give them a fair opportunity to put things right. Please keep copies of all letters, emails, text messages…

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The larger planning applications, and those which are locally contentious, are often determined by the Planning Committee. This meets roughly once every 4 weeks and has 12 members from across the borough. Its meetings begin at 9.30am on a Wednesday and are held in the Council Chamber at the Town Hall. The meeting dates…

Read more The planning committee

The Community Infrastructure Levy (CIL) is a tool for local authorities in England and Wales to help deliver infrastructure to support the development of the area. The CIL is a charge that developers must pay in relation to certain types of new development. The Levelling-up and Regeneration Act 2023 includes provisions to replace the “Community Infrastructure…

Read more Community Infrastructure Levy