Managing your Bins and Waste Services
Managing your waste services has never been easier with our new digital portal. Create a free account to access all your bin and waste services in one convenient place.
What you can do online
Through your personal waste account, you can:
- Check your bin collection days: View your collection schedule in our easy calendar format, so you never miss a bin day again
- Report issues quickly: Let us know about missed collections, lost or damaged bins and track your reports
- Manage garden waste: Subscribe to our garden waste service, renew your subscription, or add extra bins
- Request assisted collections: Apply for help if you’re unable to move your bins to the collection point
- Manage multiple properties: Add up to three properties to one account, perfect for landlords or those helping relatives and neighbours
Getting started is simple
Creating your account takes just a few minutes. You’ll need:
- Your email address
- Your property address
- Your postcode
Once registered, you’ll have 24/7 access to all your waste services from any device.
Need help?
We’re here to support you every step of the way. If you need assistance creating or using your account, our Customer Service team can help. Get in touch by emailing listening@fylde.gov.uk or call 01253 658658.
For those who cannot access online services, phone and in-person support remain available through our Customer Service Centre.
How-to guides
Find step-by-step guides to help you make the most of your waste account:
- How to create your account
- How to register your property
- How to report a damaged bin
- How to report a lost bin
- How to subscribe to our garden waste collection service
- How to request an assisted collection
Ready to get started?
Create your account and access your waste HERE
