Please note that subscriptions for our 2025 garden waste service are now closed
Managing your Bins and Waste Services
Managing your waste services has never been easier with our new digital portal. Create a free account to access all your bin and waste services in one convenient place.
What you can do online
Through your personal waste account, you can:
- Check your bin collection days: View your collection schedule in our easy calendar format, so you never miss a bin day again
- Report issues quickly: Let us know about missed collections, lost or damaged bins and track your reports
- Manage garden waste: Subscribe to our garden waste service, renew your subscription, or add extra bins
- Request assisted collections: Apply for help if you’re unable to move your bins to the collection point
- Manage multiple properties: Add up to three properties to one account, perfect for landlords or those helping relatives and neighbours
Getting started is simple
Creating your account takes just a few minutes. You’ll need:
- Your email address
- Your property address
- Your postcode
Once registered, you’ll have 24/7 access to all your waste services from any device.
Need help?
We’re here to support you every step of the way. If you need assistance creating or using your account, our Customer Service team can help. Get in touch by emailing listening@fylde.gov.uk or call 01253 658658.
For those who cannot access online services, phone and in-person support remain available through our Customer Service Centre.
How-to guides
Find step-by-step guides to help you make the most of your waste account:
- How to create your account
- How to register your property
- How to report a damaged bin
- How to report a lost bin
- How to subscribe to our garden waste collection service
- How to request an assisted collection
Ready to get started?
Create your account and access your waste services by clicking the button below.
Christmas 2025 Refuse & Recycling Collection Date Changes
| Normal Collection Day | Rescheduled day | |
|---|---|---|
| Monday 22 December 2025 | collected on | Saturday 20 December 2025 |
| Tuesday 23 December 2025 | collected on | Monday 22 December 2025 |
| Wednesday 24 December 2025 | collected on | Tuesday 23 December 2025 |
| Thursday 25 December 2025 | collected on | Wednesday 24 December 2025 |
| Friday 26 December 2025 | collected on | Saturday 27 December 2025 |
| Monday 29 December 2025 | collected on | Monday 29 December 2025 |
| Tuesday 30 December 2025 | collected on | Tuesday 30 December 2025 |
| Wednesday 31 December 2025 | collected on | Wednesday 31 December 2025 |
| Thursday 1 January 2026 | collected on | Friday 2 January 2026 |
| Friday 2 January 2026 | collected on | Saturday 3 January 2026 |
There are no other changes to your collection days and the normal refuse & recycling collections will resume on Monday 5th January 2026.
Garden Waste Collection Service
- Please note there will be no green wheeled bin collections between Saturday 20th December 2025 and Saturday 3rd January 2026
- Your garden waste subscription expires on 31st March 2026. In the new year you will be invited to renew your subscription for the 2026/27 collection service
- Please visit https://waste.fylde.gov.uk to register and gain access to the Councils waste services online
What can be recycled in the green bin?
| YES Please | NO Thanks |
|---|---|
| Grass cuttings, hedge trimmings and garden waste | Plastic carrier bags – please place all items loose in bin |
| Leaves, flowers, plants and weeds please remove soil from roots before placing in bin) | Plastic containers (including plant pots) |
| Garden prunings | Food, oils and liquids |
| Wood shavings and bark | Soil, rubble and sand |
| Twigs and small branches | General waste including food |
| Real Christmas trees (chopped up) | Large branches & pieces of wood (including trees and tree roots) |
| Straw animal bedding | Cardboard |
| Cat litter and dog faeces | |
| Artificial Christmas trees and decorations |
Recycle your real Christmas Tree
- Volunteers will be collecting real Christmas trees on 9th, 10th & 11th January 2026 from households in exchange for a donation to Trinity Hospice. To book please visit www.trinityhospice.co.uk/tree-collection
- Real Christmas trees can be taken to the local drop off points between 2nd & 12th January 2026 at either North Beach Car Park in St Annes or William Segar Hodgson Park in Kirkham
- Alternatively, if you have a garden waste collection subscription, please chop up your tree and place in your green wheeled bin ensuring the lid is fully closed
Recycling information
- Always rinse your glass bottles/jars, cans, plastic bottles, pots, tubs and trays and foil trays, as we cannot recycle any items containing food waste
- Ensure all items are placed loose inside the blue and brown wheeled bins, as plastic bags can’t be recycled
- Household batteries can be recycled in a battery bag or a clear sandwich bag. Please place on top of the blue or brown bin for collection
- Visit www.fylde.gov.uk/whichbin for a full list of recyclable items
Alternative ways to recycle garden waste
- Garden waste can be composted at home. Lancashire County Council offers a home composting scheme, for further information and to purchase a home composter please visit www.getcomposting.com
- Garden waste can be taken to the Household Waste Recycling Centre on Saltcotes Road, Lytham
