Digital Waste Portal

Please note that subscriptions for our 2025 garden waste service are now closed

Managing your Bins and Waste Services

Managing your waste services has never been easier with our new digital portal. Create a free account to access all your bin and waste services in one convenient place.

What you can do online

Through your personal waste account, you can:

  • Check your bin collection days: View your collection schedule in our easy calendar format, so you never miss a bin day again
  • Report issues quickly: Let us know about missed collections, lost or damaged bins and track your reports
  • Manage garden waste: Subscribe to our garden waste service, renew your subscription, or add extra bins
  • Request assisted collections: Apply for help if you’re unable to move your bins to the collection point
  • Manage multiple properties: Add up to three properties to one account, perfect for landlords or those helping relatives and neighbours

Getting started is simple

Creating your account takes just a few minutes. You’ll need:

  • Your email address
  • Your property address
  • Your postcode

Once registered, you’ll have 24/7 access to all your waste services from any device.

Need help?

We’re here to support you every step of the way. If you need assistance creating or using your account, our Customer Service team can help. Get in touch by emailing listening@fylde.gov.uk or call 01253 658658.

For those who cannot access online services, phone and in-person support remain available through our Customer Service Centre.

How-to guides

Find step-by-step guides to help you make the most of your waste account:

Ready to get started?

Create your account and access your waste services by clicking the button below.

Access the Waste Portal

Recycling information

  • Always rinse your glass bottles/jars, cans, plastic bottles, pots, tubs and trays and foil trays, as we cannot recycle any items containing food waste
  • Ensure all items are placed loose inside the blue and brown wheeled bins, as plastic bags can’t be recycled
  • Household batteries can be recycled in a battery bag or a clear sandwich bag. Please place on top of the blue or brown bin for collection
  • Visit www.fylde.gov.uk/whichbin for a full list of recyclable items

Alternative ways to recycle garden waste

  • Garden waste can be composted at home. Lancashire County Council offers a home composting scheme, for further information and to purchase a home composter please visit www.getcomposting.com
  • Garden waste can be taken to the Household Waste Recycling Centre on Saltcotes Road, Lytham