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Help with council tax payments as a result of coronavirus (COVID-19)

We know this is a difficult time for many of our residents and that the COVID-19 virus is having a significant impact on the economy.

The annual bills for council tax were prepared and printed before any Government announcements. We will implement the financial measures announced by the government as quickly as possible.

We understand that this is a difficult time for everyone, especially the most vulnerable members of our society. We have therefore decided that in most cases we will postpone debt recovery action.

We would also like to thank residents who are able to continue paying their Council Tax as their contribution is helping us maintain essential services. It is important if your circumstances have not changed, that you continue to pay what you should, maintain your payment plan as detailed on your bill. Direct debits will continue to be requested but please let us know if that will cause you a problem and you wish your instalments to be delayed.

If you are struggling to pay your council tax, you should ensure you claim all of the benefits that you are entitled to. For working age families this is Universal Credit from the Department for Work and Pensions and Council Tax Support from the Council.

Help with instalments

Please complete the below form if you require help with your Council Tax payments due to the effects of COVID-19.

We will review your information and be in contact with a solution to help with your Council Tax payments. This may include:

  • Allowing you more time to pay if your instalments are not already spread to March 2021
  • Deferring payments until later in the year

Apply for help with council tax payments

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