COVID-19 Virus – Council Tax and Business Rates Information
We know this is a difficult time for many of our residents and that the COVID-19 virus is having a significant impact on the economy.
The annual bills for council tax and non-domestic rates (Business Rates) were prepared and printed before any Government announcements. We are awaiting further details of the financial measures announced by the government, which we will implement as quickly as possible.
We understand that this is a difficult time for everyone, especially the most vulnerable members of our society. We have therefore decided that in most cases we will postpone debt recovery action in relation to council tax and business rates.
We would also like to thank residents who are able to continue paying council tax and business rates as their contribution is helping us maintain essential services. It is important if your circumstances have not changed, that you continue to pay what you should, maintain your payment plan as detailed on your bill.
If you are struggling to pay your council tax, you should ensure you claim all of the benefits that you are entitled to. For working age families this is Universal Credit from the Department for Work and Pensions and Council Tax Support from the Council
You may be entitled to council tax reduction, if you rent your property you may also be entitled to housing benefit
You may be able to apply for extra help with your council tax
Have you claimed all the benefits you are entitled to?
Have you contacted us to ask if we can change your instalments? When you do please provide your full name, address, contact telephone number and council tax account number if you know it.
Are you getting all the council tax discounts or exemptions you are entitled to?
If you are struggling to pay it is important you contact us as soon as possible.
Make an offer of payment
If you are struggling to pay your council tax or would like to pay this in a way which better suits your financial position then you can put forward an offer of payment online by clicking here.
If you do not pay and ignore the problem
We do not want to take action against you for non-payment of council tax unless we really have to but if you do not pay or get in touch with us we will be obliged to take recovery action to collect the debt.
If you are struggling to pay your council tax then you can contact us to discuss your arrears by emailing firstname.lastname@example.org please provide your full name, address, contact telephone number and council tax account number if you know it.
You can also seek advice from the following:
Citizens Advice Service
0300 330 1166
Advice session times
|Monday||09.00 - 15.00|
|Tuesday||09.00 - 15.00||Plus appointment Outreach at St Annes (am)|
|Wednesday||09.00 - 15.00||Plus drop-in Outreach at St Annes (am)|
|Thursday||09.00 - 15.00|
|Friday||09.00 - 15.00|