Contact Us

Make a payment

Pay for council tax, business rates, invoices and other services

Change address

Report a change of address for Council Tax

Homelessness

Make a referral to our housing services team

Missed bin

Report a missed bin collection

Benefits

Make a claim for housing benefit and council tax reduction, or tell us about a change

Email

You can contact us by email listening@fylde.gov.uk

Social media

Contact us on Facebook, X or Instagram

Comments, Compliments & Complaints

Click here to visit our dedicated page

Telephone

General Enquiries: 01253 658658

Emergency out of hours (after 5pm): 01772 436756

Progress Housing Group (after 5pm): 03333 204 555

Social Services (Lancashire County Council): 0845 602 1043

Our phone lines are busiest between 12pm – 2pm. If your call is not urgent you may prefer to call at a different time. Many of our services are available online.

In person

If you wish to visit us in person at The Town Hall, please make an appointment with a Customer Services Advisor by clicking the button below.

Book an appointment

Opening hours

Monday: 8.30am – 5.00pm
Tuesday: 8.30am – 5.00pm
Wednesday: 9.00am – 5.00pm
Thursday: 8.30am – 5.00pm
Friday: 8.30am – 4.30pm

Address

Fylde Council
The Town Hall
St Annes Road West
Lytham St Annes
FY8 1LW

Lancashire County Council

Please contact Lancashire County Council for matters relating to highways (including potholes and on-street parking), schools, education and concessionary bus travel (Now Card applications).