The Town Hall is currently closed to the public until further notice however you can access most of our services online at any time via our website.
Our phonelines will close at 12:00pm on Thursday 24th December and re-open at 9:00am on Monday 4th January 2021.
If you wish to make a payment you can do so here or via our automated telephone line 01253 658547.
If your enquiry is urgent, please contact our emergency out of hours number on 01772 436756. In a housing emergency please call Progress Housing on 03333 204 555.
Community Hub
Our dedicated Community Hub team are still available on 01253 658448 to help with a range of things including befriending services and arranging food deliveries for the most vulnerable. We understand that help may still be required, and we are working together with local partners to ensure our most vulnerable residents continue to receive the support they need, especially those without friends, family or neighbours to assist them.
The Christmas opening hours are as follows:
Thursday 24th December 9:00am to 12:00pm
Friday 25th December – CLOSED
Monday 28th December – 9:00am to 1:00pm
Tuesday 29th December – 9:00am to 1:00pm
Wednesday 30th December – 9:00am to 1:00pm
Thursday 31st December – 9:00am to 1:00pm
Friday 1st January 2021 – CLOSED
You will be asked to leave a voicemail for one of our team to call you back the same day. Please note if you contact us after 1:00pm, your message will be picked up on the following business day.
The phonelines will return to their normal operating hours of 9:00am – 4:30pm on Monday 4th January 2021.
If your enquiry is urgent, please contact our emergency out of hours number on 01772 436756. In a housing emergency please call Progress Housing on 03333 204 555.
More information about our dedicated community support can be found here
Foodbank
The Fylde Foodbank Christmas opening hours are as follows:
St Annes:
Tuesday 22nd December – 10.00am to 3.00pm
Thursday 24th December – 10.00am to 3.00pm
Tuesday 29th December – 10.00am to 3.00pm
Thursday 31st December – 10.00am to 3.00pm
Tuesday 5th January – 10.00am to 3.00pm
Kirkham:
Monday 21st December – 10.30am to 2.00pm
Wednesday 23rd December – 10.30 to 2.00pm
Friday 25th December – CLOSED
Monday 28th December – CLOSED
Wednesday 30th December – 10.30am to 2.00pm
Friday 1st January – CLOSED
Monday 4th January – 10.30am to 2.00pm
If you require a foodbank voucher, please contact our Community Hub on 01253 658448.
Benefit Payment Changes
If your normal payment is due on Friday 25th December 2020 payment will be released as follows:
- BACS payments – Released on Friday 18th December 2020
If your normal payment is due on Friday 1st January 2021 payment will be released as follows:
- BACS payments – Released on Wednesday 23rd December 2020
Waste and Recycling
You can find out about the Christmas arrangements including bin collection changes throughout the festive period on our here.
FREE Christmas Parking
We are offering FREE parking on all of our car parks, every weekend until the 24th December.
You can also park for FREE after 3pm on St Annes Square, Wood St and Pleasant St car parks, every weekday until 24th December.
May we take this opportunity to wish you a safe and happy Christmas.
