The period of subscription is 1 April 2024 to 31 March 2025
Green bins will continue to be collected on a fortnightly basis, except for the 2 weeks over the Christmas and New Year period when the service is suspended. You will receive a total of 25 collections throughout the year. Please continue to present the wheeled bin(s) at the edge of the property by 7:00am on your scheduled collection day.
| YES Please | NO Thanks |
|---|---|
| Grass cuttings | Large branches and pieces of wood – including trees and tree roots |
| Leaves | Soil, rubble, hardcore, sand |
| Flowers, plants and weeds (remove soil from the roots before placing in the bin) | Cardboard |
| Garden prunings | Food, oils, liquids |
| Wood shavings and bark | Plastic carrier bags, wrappings and food and drink containers |
| Twigs and small branches | Cat litter and dog faeces |
| Straw animal bedding | Artificial Christmas trees and decorations |
| Real Christmas trees (chopped up) |
Our records show that only low amounts of garden waste are collected at this time of year. As in previous years real Christmas trees can be chopped up and placed out for collection in the green bin(s) when collections resume as normal in January, taken to one of the organised collection points sited around the borough or to the Household Waste Recycling Centre (Saltcotes Road, Lytham)
Yes, this will halve the cost of the subscription, however one of you must take responsibility to subscribe to the service
No, provided you subscribe to the collection service as you have already been approved for the assisted collection service this will continue as normal. The assisted collection for your other containers will also continue
Your property is registered on the software used in the collection vehicle. A new 2024/25 sticker will also be issued for each green bin that you have subscribed for and must be attached as directed. We will not be able to empty the bin if the sticker has not been attached.
Please allow 2 working days from the date you have subscribed for collections to commence. Your 2024/25 green bin sticker will be issued within 10 working days.
If you have not received a 2024/25 subscription sticker within 10 working days of subscribing to the service please report this via your Fylde Council account, email listening@fylde.gov.uk or telephone Customer Services on 01253 202599.
If you have lost or damaged your 2024/25 subscription sticker and wish to order a replacement, please do so via the online form. There is a charge for each replacement sticker.
Lost, stolen or bins damaged through misuse will incur a replacement/repair cost. If the green bin is lost/damaged, please contact Customer Services on 01253 658658.
Only households that currently receive an alternate weekly collection of grey and green bins are eligible to subscribe to the service. If the green bin is missing from your property and you wish to sign up for garden waste collections, please telephone Customer Services on 01253 202599 to order and pay for a replacement container before subscribing.
Please check that the property you are moving into is registered on the alternative weekly collection of grey and green bins by contacting Customer Services on 01253 658658, and to order and pay for the containers before subscribing to the garden waste collection service.
Please speak to your neighbours, landlord or managing agent to see if they are willing to pay for the shared garden waste collection service before subscribing at the property.
No, the charge is £36 per green bin regardless of when you choose to subscribe
No, the collection crew will only collect the green bin which has the authorised bin sticker attached. Any bins presented with a photocopied sticker or any other unauthorised sticker will not be emptied. If you regularly produce more garden waste than can be accommodated in the subscribed green bin you may wish to pay for the additional container to be emptied.
If you wish to increase the number of green waste subscriptions at your property, please log into your Fylde Council account and follow the process to pay for an additional bin/s using a debit or credit card
The green bin(s) must be left at the property for which you have made the subscription, please do not take the bin(s) to your new address as the subscription is not transferable. If you are moving to an address in the borough and the property has already subscribed, you do not need to do anything. If you want to join the service at your new address please subscribe and make payment via a debit/credit card
In accordance with Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you have 14 days from acknowledgement of the terms and conditions to request a cancellation of service. We are unable to offer a refund after this 14 day period expires
No, if the bin has not been emptied this may be because it contains the wrong items, was presented after 7:00am or was too heavy to be safely handled by the collection crew. In the unlikely event that the bin has been missed please notify us within one working day and where possible we will aim to return within 48 hours.
The green waste service is entirely optional. If you have chosen not to subscribe to the service, green waste can be composted at home, further information on Lancashire County Council’s home composting scheme is available at www.getcomposting.com Alternatively, green waste can be taken to the Household Waste Recycling Centre (Saltcotes Road, Lytham)
No. The subscription is made per bin and additional waste will not be collected, however an extra bin can be ordered and further subscription can be paid for if you are regularly producing large quantities of green waste. Please note we are unable to collect any green bins that overloaded or toll heavy to safely manoeuvre
No. The Council operates a strict no side waste policy and the bin must be presented for collection with the lid closed. Applications for an additional grey bin will not be considered for the disposal of green waste, if you wish to apply for an additional grey bin please do so via your Fylde Council account
