The Fylde Council telephone lines will close at 12:30pm on Friday 22nd December, and the Town Hall will close at 12:30pm on the same day. Both will reopen on Tuesday 2nd January at 8:30am. During this time, you can still contact us by email at, on Facebook and Twitter, and via Your Fylde Account

If your enquiry is urgent, please contact our emergency out of hours number on 01772 436756. In a housing emergency please call Progress Housing on 03333 204 555.

Waste and Recycling

There will be no green bin collections between Saturday 23rd December and Saturday 6th January 2024. Normal collections will resume from 8th January 2024.

Please note the Fylde Bulky Waste collection service will be closed over Christmas from 12.00pm on Friday the 22nd December and will re-open at 9.00am on Wednesday 3rd of January 2024.

Christmas Refuse & Recycling Collection Date Changes

Normal Collection DayRescheduled day
Monday 25 December 2023now collecting onSaturday 23 December 2023
Tuesday 26 December 2023now collecting onWednesday 27 December 2023
Wednesday 27 December 2023now collecting onThursday 28 December 2023
Thursday 28 December 2023now collecting onFriday 29 December 2023
Friday 29 December 2023now collecting onSaturday 30 December 2023
Monday 1 January 2024now collecting onTuesday 2 January 2024
Tuesday 2 January 2024now collecting onWednesday 3 January 2024
Wednesday 3 January 2024now collecting onThursday 4 January 2024
Thursday 4 January 2024now collecting onFriday 5 January 2024
Friday 5 January 2024now collecting onSaturday 6 January 2024

For more information, including details about Christmas tree recycling, please click here.

Benefit Payment Changes

There are no changes to housing benefit payments over the Christmas period. Please see below.

  • If your normal payment is due on Friday 22nd December, this will credit your account as normal
  • If your normal payment is due on Friday 29th December, this will credit your account as normal
  • If your normal payment is due on Friday 5th January, this will credit your account as normal


If you need a foodbank voucher while the phone lines are closed, please email

For further details, including opening times, please click here to visit the Fylde Foodbank website.