Licensing Department Privacy Notice

Here at Fylde Council we take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us or have consented to us providing. To satisfy the requirements of the data protection legislation, the council is obliged to make it clear to you how we use your personal data, who we might share it with and to give you certain other information.

What do we do with the information you give us in your licence application?

We use the information to process and determine your application for a licence and to issue your licence. We may also use it to send you a reminder when your licence is about to run out. If we refuse your application, or you withdraw it in circumstances where we would have been likely to refuse it, or if we revoke your licence, we will use your information to inform any future application you may make. We process your information for these purposes so we can carry out the legal function of taxi licensing.

You do not have to give us the personal information that we ask for, but if you do not, we will not be able to process your application or issue you with a licence.

How long will we keep the information?

We will normally keep the information you have given us during the period of any licence that we issue and until six months after it has expired. If we refuse your application, or you withdraw it in circumstances where we would have been likely to refuse it, we will keep your information for ten years after we decide your application. If we revoke your licence, we will keep your information for ten years after the revocation.

Who might we share your information with?

We will share your information with our bank/payment processing contractor to process your payment.

Under the Serious Crimes Act 2007, we may also share your information with certain anti-fraud agencies under for purposes in connection with the prevention of fraud.

If we refuse your application, or your licence is revoked, we will also share your information with NAFN Data and Intelligence Services, for inclusion on the National Register of Taxi Licence Revocations and Refusals (NR3), which is used to inform decisions on taxi licencing by other licensing authorities

We do not share your data outside the European Economic Area or use it for profiling or any other form of automated decision-making.

Who is the data controller and how can I get in touch?

Fylde Borough Council is the data controller. You can contact us by email at, by phone on 01257 658658, or at the Town Hall, St Annes Road West, Lytham St Annes FY8 1LW.

Our Data Protection Officer can be contacted at the same address, or at, or on 01253 658506.

What rights do I have about my data?

You have the right to request access to information about you that we hold. To make a request for your personal information, contact our Data Protection Officer, whose details are above.

You also have the right to:

  • object to processing of personal data that is likely to cause, or is causing, damage or distress
  • prevent processing for the purpose of direct marketing
  • object to decisions being taken by automated means
  • in certain circumstances, have inaccurate personal data rectified, blocked, erased or destroyed; and
  • claim compensation for damages caused by a breach of the Data Protection regulations

If you have a concern about the way we are collecting or using your personal data, we request that you raise your concern with us in the first instance. Alternatively, you can contact the Information Commissioner’s Office at