Why do we collect your information?
We require your information in order to determine whether you are entitled to a Crisis and Resilience Fund or Discretionary Support award.
Information will be verified using a current Housing Benefit or Council Tax Reduction claim or by contacting the Department for Work and Pensions. We may also require additional information, relevant to your application, with evidence where this is required to decide your award. If you do not provide this information we may not be able to decide your award.
What is our lawful basis?
The UK GDPR Article 6 lawful basis for the Council to collect and use your personal information is because:
- (e) Public task: the processing is necessary for you to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law.
The relevant statute that underpins the processing is:
- Section 31 of the Local Government Act 2003
- Discretionary Financial Assistance Regulations 2001
- Local Government Finance Act 1992
What types of information do we collect?
We will require the following information, with evidence where requested, to be able to determine an award:
- Name and address
- National insurance number, if applicable
- Date of birth
- Household details
- Income and savings details
- Tenancy details, where appropriate
- Type of discretionary support assistance required
- Contact phone number and/or email (if you choose to provide this)
Who do we share your information with?
We will share your information with other council services where this is permitted by the legislation or is necessary to ensure you are receiving services to help you. We will also share your information with others if we are required to do so by law, to fulfil a statutory duty or ordered to do so by a court. If you are applying for emergency help with food we will share your name with our food provider.
We do not transfer your information to a third country (that is a country outside of the EEA).





