Report Noise Pollution

What We Can’t Investigate

Some types of noise fall outside of what the law defines as a statutory nuisance. These include:

• General children’s noise (e.g., playing)
• Shouting, screaming, or loud talking
• Everyday domestic sounds (e.g., footsteps, doors closing)
• Car stereos from moving vehicles
• Poor sound insulation in buildings
• Reasonable commercial or business activity noise

Noise from Construction

A certain level of noise is unavoidable during building works. However, noisy construction work near residential properties we advise. should be limited to the following times:

• Monday to Friday: 8:00am – 6:00pm
• Saturday: 8:00am – 1:00pm
• Sundays & Bank Holidays: No noisy work permitted

Noise from Public Events

Events like concerts usually require a Public Entertainment Licence, which includes conditions to minimise noise disturbance and to ensure the safety of people attending the event. This can include limits on:

• Event start and finish times
• Maximum permitted noise levels
• Days on which events can be held

If you are affected by noise, we recommend the following steps:

• Try to resolve the issue informally by speaking with the person or business responsible for the noise.
• If the problem continues, you can report it to the Council. We will assess the complaint and, if appropriate, may take action under statutory nuisance legislation.

Please note, we are unable to investigate anonymous complaints. To assess and take formal action under statutory nuisance laws, we require the complainant’s contact details.