The Renters’ Rights Act is a major reform of private rented sector housing law in England. It represents the biggest change to renting in a generation and is designed to improve security, fairness and standards while ensuring landlords can continue to manage their properties effectively. From 1 May 2026, the Act changes how most private rented homes are…

Read more The Renters’ Rights Act – What’s Changing and What It Means for You

Fylde is committed to working collaboratively with landlords and tenants to help them understand and meet their legal obligations in a cost-effective and practical way. Our aim is to offer guidance and support wherever possible, encouraging compliance without unnecessary expense. However, in cases where the law is repeatedly ignored or responsibilities are not taken seriously,…

Read more Housing Enforcement Procedures and Charges

Important Information Before Submitting Your Complaint

Before we can investigate a housing complaint, you must take the following steps:

1. Report the Issues to Your Landlord

You must inform your landlord or managing agent both verbally and in writing about the problems and give them a fair opportunity to put things right. Please keep copies of all letters, emails, text messages…

Read more Housing Disrepair Complaint