Green waste FAQs

The period of subscription is 1 April 2019 to 31 March 2020

Green waste will continue to be collected on a fortnightly basis, except over the Christmas period. You will receive a total of 25 collections throughout the year. Please continue to present the wheeled bin(s) at the edge of the property by 7:30am on your scheduled collection day

YES PleaseNO Thanks
Grass cuttings, hedge trimmings and garden wastePlastic carrier bags
Leaves, flowers, plants and weedsOther plastic, including plant pots and compost bags
Real Christmas trees (chopped up)Liquids or oils
Rubble, soil or sand
General waste including food

Our records show that only low amounts of green waste is collected at this time of year. As in previous years real Christmas trees can be chopped up and placed out for collection in the green bin(s) when collections resume as normal in January, taken to one of the organised collection points sited around the borough or to the Household Waste Recycling Centre (Saltcotes Road, Lytham)

Yes, this will halve the cost of the subscription, however one of you must take responsibility to subscribe to the service

No, provided you subscribe to the collection service as you have already been approved for the assisted collection service this will continue as normal. The assisted collection for your other containers will also continue

Your property is registered on the software used in the collection vehicle.  A sticker will also be issued by 1 April 2019 for each green bin that you have subscribed for and must be attached as directed. We will not be able to empty the bin if the sticker has not been attached.

If you have not received a subscription sticker within 7 working days of subscribing to the service please report this via your Fylde Council account, email listening@fylde.gov.uk or telephone Customer Services on 01253 658658.

If you have lost or damaged your subscription sticker and wish to order a replacement please do so via your Fylde Council account. This is subject to a £5 replacement charge

Lost, stolen or bins damaged through misuse will incur a replacement/repair cost. If the green bin is lost/damaged please contact Customer Services by email on listening@fylde.gov.uk

Only households that current receive an alternate weekly collection of grey and green bins are eligible to subscribe to the service. If the green bin is missing from your property and you wish to sign up for green waste collections please email listening@fylde.gov.uk to order and pay for a replacement container before subscribing

Only households that current receive an alternate weekly collection of grey and green bins are eligible to subscribe to the service. If the green bin is missing from your property and you wish to sign up for green waste collections please email listening@fylde.gov.uk to order and pay for a replacement container before subscribing

Please speak to your neighbours, landlord or managing agent to see if they are willing to pay for the shared green waste collection service before subscribing at the property

No, the charge is £30 per green bin regardless of when you choose to subscribe

No, the collection crew will only collect the green bin which is identified with an authorised sticker. Any bins presented with a photocopied sticker or any other unauthorised sticker will not be emptied. If you regularly produce more garden waste than can be accommodated in the subscribed green bin you may wish to subscribe for the additional container

If you wish to increase the number of green waste subscriptions at your property, please log into your Fylde Council account and follow the process to pay for an additional bin/s using a debit or credit card

The green bin(s) must be left at the property for which you have made the subscription, please do not take the bin(s) to your new address as the subscription is not transferable. If you are moving to an address in the borough and the property has already subscribed, you do not need to do anything.  If you want to join the service at your new address please subscribe and make payment via a debit/credit card

No. The subscription is made per bin and additional waste will not be collected, however an extra bin can be ordered and further subscription can be paid for if you are regularly producing large quantities of green waste.  Please note we are unable to collect any green bins that overloaded or toll heavy to safely manoeuvre

In accordance with Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you have 14 days from acknowledgement of the terms and conditions (make this a link to the terms and conditions) to request a cancellation of service.  We are unable to offer a refund after this 14 day period expires

In accordance with Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you have 14 days from acknowledgement of the terms and conditions (make this a link to the terms and conditions) to request a cancellation of service.  We are unable to offer a refund after this 14 day period expires

The green waste service is entirely optional. If you have chosen not to subscribe to the service, green waste can be composted at home, further information on Lancashire County Council’s home composting scheme is available at www.getcomposting.com  Alternatively, green waste can be taken to the Household Waste Recycling Centre (Saltcotes Road, Lytham)

No. The subscription is made per bin and additional waste will not be collected, however an extra bin can be ordered and further subscription can be paid for if you are regularly producing large quantities of green waste.  Please note we are unable to collect any green bins that overloaded or toll heavy to safely manoeuvre

No. The Council operates a strict no side waste policy and the bin must be presented for collection with the lid closed.  Applications for an additional grey bin will not be considered for the disposal of green waste, if you wish to apply for an additional grey bin please do so via your Fylde Council account