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Opening times

From Thursday 5th November, due to national restrictions, the Town Hall will be closed to the public until further notice. You can still contact our customer services team, in the following ways.

  • Email – listening@fylde.gov.uk
  • Phone – 01253 658658
  • Address – Fylde Council, The Town Hall, St Annes Road West, Lytham St Annes, Lancashire, FY8 1LW
  • Twitter @fyldecouncil

Our phones lines are very busy, however the good news is our online services will continue to be monitored, with most of our staff working to a schedule which ensures we are answering as many enquiries as possible. So please wherever you can we encourage you to use our website, contact us through social media or email us at listening@fylde.gov.uk 

Foodbank vouchers

If you require a foodbank voucher, please call 01253 658458.

Latest health advice and guidance

Changes to Fylde Council services

Support for Council Tax and Housing Benefit

  • Struggling to pay council tax   
  • Struggling to pay your rent 
  • Housing benefit advice – Housing benefit will be paid as normal and services can still be accessed online. Enquiries can be emailed to benefits@fylde.gov.uk
  • The Chancellor announced additional hardship support for council tax payers in the recent budget. Local Authorities have been asked to award a reduction to all Working Age Council Tax Reduction customers. The award will be £150 off their Council Tax bill or if less than £150 is owed in Council Tax after the award of benefit, the bill will be reduced to nil. Working Age residents in receipt of Council Tax Reduction do not need to contact us as the awards will be made automatically and a new Council Tax bill will be issued in due course. If your financial circumstances have changed and you now need to claim Council Tax Reduction, please complete your application as soon as possible by visiting: https://fyldeclaims.teamnetsol.com/

Business Support

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