If attending the town hall for an appointment, the following guidelines will need to be adhered to:

  • From 15th July 2020 entry to the Town Hall is strictly by appointment only
  • Appointments can be made online at www.fylde.gov.uk/appointments or by calling The Customer Services Team
  • Arrive at the time of your appointment.  You will not be able to wait inside the Town Hall
  • Maximum length of appointment is 45 minutes
  • At the time of your appointment, enter the lobby; we will approach you
  • A maximum of two people per appointment who must be from the same household or extended household
  • Hand sanitize on arrival and follow guidance.  Stay 2 meters apart
  • Do not visit if you have any symptoms of Covid-19
  • Please wear a face-mask
  • Bring your own stationery (pens, notebook etc)
  • Let us know in advance if you have any special requirements
  • Any payments must be made by card only.  Cash will not be accepted as a method of payment

Opening Times

Our offices are now open Monday-Friday between 9am and 3pm, strictly by appointment only. If you wish to visit the offices, you must make an appointment by visiting www.fylde.gov.uk/bookings.

Our phone lines are currently open Monday – Friday, 09:00 to 15:00.