The council’s offices will close at 12:30pm on Tuesday 24th December and will reopen on Thursday 2nd January 2020 at 8:30am. During this time you can still contact us via email, Facebook and Twitter.

You can also access our services 24/7 at www.fylde.mycouncilservices.com where you can make payments, report any issues such as missed bins or fly tipping and much more.

In an emergency the council can be contacted on 01253 642111. If you have a housing emergency you can contact Progress Housing Group on 03333 204555 and for social care emergencies contact Lancashire County Council on 0300 123 6720.

Payments of Housing Benefit will be paid out a little earlier to take account of the Christmas post and the Council office closure.

If your normal payment is due on Friday 20th December payments will be released as follows:

  • Cheques – Posted out Wednesday 18th December 2019
  • Bacs Payments – Released Wednesday 18th December 2019

 

If your normal payment is due on Friday 27th December payments will be released as follows:

  • Cheques – Posted out Friday 20th December 2019
  • Bacs Payments – Released Friday 20th December 2019

 

Please allow a minimum of 2 working days for Bacs payments to reach your account.

May we take this opportunity to wish everyone a very merry Christmas and a happy new year!