The Council recognises that noise nuisance can occur at any time of the day or night, and whilst you are completing the record sheets the noise is ongoing and still disturbing you. You can file a report using the above form or you may wish to download the noise app.
However, using the free RH Environmental Noise Nuisance App you can gather your own evidence of noise nuisance; within seconds you are able to make audio recordings of the noise (up to 30 seconds) and enter details about the nature of the disturbance, that make up an electronic noise diary. This can then be easily shared with the Council to support your complaint. The audio clips are unlikely to be sufficient on their own to determine if the noise is a statutory nuisance, but can be very helpful in deciding your priority level, and helping your complaint progress quickly. The app is available on Android or iPhone:
Please note that to comply with Human Rights legislation it is important when recording audio evidence of noise; just try to capture evidence of the noise nuisance. You must be reasonable and not intrusive – do not snoop on neighbours or their family. When registering to use The Noise App, users are requested to activate the GPS location feature on their smartphone. This enables the recording location to be validated for each recording when using the App.
When submitting a noise report for the first time, the user will be prompted to manually confirm their location details. Users will be required to do this once only unless using the App to report noise affecting a different location. The GPS location feature on the smartphone will validate the address entered as the recording location. If GPS location is not enabled, the User will be given the option before they submit their report to activate GPS location and validate their location.
If a user decides not to enable GPS location their reports will be flagged on the Noise App database as recording location not validated and the user will be made aware of this. Users submitting several reports from the same location e.g. home, will not have to re-enter their address data after the first instance.
Download the app from www.thenoiseapp.com or search for The Noise App RHE on the Google Play or Apple Store.
Create your account and choose Fylde Borough Council to investigate your noise nuisance reports.
To report a nuisance simply tap the icon, make a 30 second recording of the noise, complete a form and submit your report online.
Await response from the Service Provider investigating your case reports.